GOVERNMENT OF INDIA
MINISTRY OF RAILWAYS
No. 2014/TG- 1/20/P/TICKET
New Delhi, dt 01.10.2014
The General Managers (Commercial)
All Zonal Railways
Commercial Circular No. 42 of 2014
Sub: Printing of Railway Helpline Number 1322 on the reverse of the ticket
Ministry of Railways have released a helpline number 1322 to report unsavory situations during journey. In order to publicist the above mentioned number, Board desires that the text “Railway Helpline No. 1322” may be got printed at the reverse side of the PRS as well as UTS tickets,
2.IRCTC may also make necessary arrangements to ensure printing of the above mentioned text on the hard copies as well as SMS of e-tickets.
3.Necessary instructions in this regard may be issued to all concerned.
Deputy Director, Traffic Commercial (G)-II